Shipment & Packaging
- Reliability and efficiency are key in ensuring customer satisfaction levels are optimal. In order to keep our customers happy, we partner with selected reputable courier services to make sure all orders arrive safely at their intended destination within expected time frames.
- Our shipment fees are calculated based on the total weight of order and region. All shipping within Peninsular Malaysia are free of charge.
- All of our shipment packaging comes in different weights and sizes depending on the order quantity purchased within a single order. Products are handled with utmost care and have adequate wrapping to minimize risk of potential damage during shipping.
- For shipping within Malaysia, the standard expected time frame for arrival is between 2 to 3 working days. As for international shipping, we are advised that our service partners take anywhere between 7 to 14 working days depending on the region. Should your wait exceed the time stated above, please contact us via firstname.lastname@example.org and provide us with your specific Order ID & Invoice for prompt response.